Terms and Conditions
PRICES
The prices expressed in the products are indicated with the included VAT, but do not include the shipping costs, which you can consult on our website as well as the delivery times. The information, stock and prices can be consulted with the store by phone or e-mail at the time of making your purchase.
For the processing of the orders, the fiscal data, a telefon number and the complete shipping address will be necessary.
DELIVERY INFORMATION
All items on sale on our website have an indication of the estimated delivery date.
We try that the purchase is received before this date, although in situations of stock breakage of our suppliers, it may be affected. The customer will always be informed of these alterations in delivery, unrelated to YOKANDO.
In purchases of more than one product, the estimated delivery date shall be understood as the product that indicates a later date.
FALSE REQUESTS OR FALSE IDENTITIES
YOKANDO reserves the right to cancel an order if the information provided is incorrect or false.
Each order is related to a specific IP address, which is not usually used for any particular function. However, we reserve the right to use them to take legal action against people who make false orders of material, without any intention of collecting or paying for it. In these situations, we will act by criminal law, under the established legal system, and in collaboration with police forces to that effect, the appropriate measures will be taken to put an end to these fraudulent orders.
DEFECTIVE PRODUCTS (RMA)
In case the merchandise arrives defective the customer should contact disper.com as soon as possible, preferably within 10 calendar days from the date on which the customer has received the requested material in order of proceeding to the payment of the amount of the product or change.
IMAGES AND REFERENCES
The images used are the property of the corresponding manufacturers and distributors, are used as authorized distributors.
APPLICABLE LEGISLATION
Any order placed at toilet-seat.uk necessarily implies the acceptance without reservations by the client of these conditions.
GUARANTEE
The products offered on toilet-seat.uk have a guarantee of 2 years from the date of delivery.
The warranty covers any manufacturing defect, leaving out of warranty all those conditions caused by misuse of the product.
The seller is the one in charge of supporting the guarantee of the same and the one that responds of the lack of conformity of the commercialized products.
The warranty covers the exchange of the product for a new one provided that the defect is for manufacturing reasons.
The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.
In case of defective product, the seller must proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user.
The seller is responsible for the lack of conformity that manifests itself within two years of delivery.